Fido and Felix Pet Care
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Terms and Conditions

Terms and Conditions


These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions as set out below.

If you do not agree to be bound by these terms and conditions please do not use or access this Website.

You agree:

that the personal information you provide is true, accurate, current and complete in all respects.

not to impersonate any other person or to use a false name and/or a name that you are not authorised to use.

Large Items - Dryers and Tables are normally delivered within 7 days but please allow up to 28 days

Out of Stock Small Items

In the unusual event of us not being able to supply your order, the item will be placed on back order.

You will be notified by email if this occurs and, if you do not wish to wait for the item to be back in stock, you may cancel your order.

If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.

If only part of your order is cancelled then a refund will be issued for the cancelled items only.

We reserve the right to not accept an order if we identify a pricing or product description error.

We will contact you if there are any problems/concerns regarding your order.

We reserve the right to reject any offer to purchase by you at any time.

The sales contract is completed in England.


By accessing and using this website in any way, including, without limitation, browsing the website,
using any information, using any content, using any services, downloading any materials, and/or placing an order
for products or services, you agree to and are bound by the terms of use described in this document ("Terms of Use").

The Terms of Use are entered into by and between Fido and Felix Pet Care and you.

USE OF MATERIALS

All material contained in this website are the copyrighted property of ourselves, our subsidiaries, affiliated companies and/or third-party licensors.

All trademarks, service marks, and trade names are proprietary to ourselves, or our subsidiaries or affiliated companies and/or third-part licensors.

Unless otherwise specified, the materials and services on this website are for your personal and non-commercial use, and you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website without the written permission from Fido and Felix Pet Care.